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Regulatory

FAQs

You can easily request a quote through our website by filling out the form, or reach out to our customer service team for personalised assistance. If you are not a regular shipper, please download the app and speak to our agent. We will be able to pick up the package from your door step and assist you with packing your goods if required.

Track your shipment effortlessly using our online tracking tool. All you have to do is enter your tracking number. You can also opt in for SMS and email alerts to stay updated in real-time. Download the app and get automated updates. You can also talk to an agent at any point via the app.

Reach out to our customer service team right away. We’ll promptly investigate the delay, take corrective action, and provide you with the most up-to-date information.

We do not ship hazardous materials, illegal items, or perishable goods. For a comprehensive list of prohibited items, please consult our shipping policy.

Yes, we provide insurance options for your shipments. Please inquire during the booking process for more details.

Upon downloading the app, you get automatic updates to your shipments’ whereabouts. Our 24 X 7 service allows you to talk to an agent at any time via our app.