Sign In

Forgot password?

Do not have an account?

Create a free account

Guidelines

Prohibited commodities in Domestic Service

 Prohibited Items (Banned for Both Air & Road Courier)

These items cannot be shipped via any courier service in India due to safety, security, or legal restrictions.

❌ Explosives, Flammable & Hazardous Materials

  • Firecrackers, Fireworks, Matchsticks, Lighters
  • Petrol, Diesel, Kerosene, Paints, Turpentine
  • Gas Cylinders (LPG, Oxygen, Butane, Propane)
  • Aerosol Sprays, Perfumes (in bulk quantity)
  • Dry Ice, Chemical-based Adhesives, Industrial Chemicals

❌ Weapons, Ammunition & Military Items

  • Firearms, Bullets, Air Guns, BB Guns
  • Sharp Objects (Knives, Swords, Daggers, Axes)
  • Self-defence Weapons (Pepper Spray, Stun Guns, Batons)
  • Toy or Replica Guns (without proper approval)

❌ Drugs, Narcotics & Illegal Substances

  • Heroin, Cocaine, LSD, Marijuana, Opium
  • Steroids and Anabolic Drugs (without a prescription)
  • Unapproved Medicines & Pharmaceuticals

❌ Toxic & Hazardous Substances

  • Radioactive Materials, Infectious Biological Samples
  • Poisons, Pesticides, Acids, Bleach, Mercury
  • Industrial Batteries, Car Batteries, Wet Batteries

❌ Currency, Valuables & Precious Items

  • Cash (Indian Rupees or Foreign Currency)
  • Gold, Silver, Diamonds, Precious Stones
  • High-value Antiques, Art, Rare Collectibles

❌ Perishable & Biological Materials

  • Fresh Meat, Seafood, Dairy Products (without refrigeration)
  • Live Animals, Birds, Insects
  • Human or Animal Remains, Organs, Blood Samples

Restricted Items (Allowed with Special Conditions or Documents)

These items can be sent via courier only with proper approvals, packaging, and documentation.

⚠️ Alcohol & Liquor

  • Allowed in some states with proper permits
  • Not allowed in dry states like Gujarat & Bihar
  • Limited to 5 liters in sealed bottles (for approved shipments)

⚠️ Medicines & Pharmaceuticals

  • Allowed with a valid doctor’s prescription
  • Restricted for certain controlled drugs (needs approval)

⚠️ Electronics & Batteries

  • Mobile Phones, Laptops, Tablets – Allowed but may need IMEI declaration
  • Power Banks & Loose Lithium BatteriesNot allowed in air shipments, only surface mode
  • Lithium-ion Batteries (Under 100Wh) – Allowed with proper packaging

⚠️ Food Items

  • Dry Packaged Food (Snacks, Biscuits, Chocolates) – Allowed
  • Liquid or Fresh Food (Curry, Dairy, Vegetables, Fruits)Not allowed in air shipments, limited in road transport

⚠️ Documents & Government Papers

  • Passports, Aadhaar Cards, PAN Cards – Allowed only via registered courier services
  • Legal and confidential documents may require notarization or approval

 

 

 

 

 Special Considerations for Air vs. Road Courier

Item Type

Air Courier 🚀

Road Courier 🚛

Firearms & Ammunition

❌ Banned

❌ Banned

Liquor & Alcohol

✅ Limited, with approval

✅ Allowed in states with permits

Perishable Food Items

❌ Not Allowed

✅ Limited quantities allowed

Power Banks & Loose Batteries

❌ Not Allowed

✅ Allowed with restrictions

Hazardous Chemicals

❌ Banned

❌ Banned

Medical Oxygen Cylinders

✅ Allowed with medical approval

✅ Allowed with clearance

 Important Guidelines for Domestic Shipments

✔ Always declare package contents correctly
✔ Check courier-specific policies before shipping
✔ Pack items properly to avoid damage or rejection
✔ Use insured service for high-value shipments

FAQs

You can easily request a quote through our website by filling out the form, or reach out to our customer service team for personalised assistance. If you are not a regular shipper, please download the app and speak to our agent. We will be able to pick up the package from your door step and assist you with packing your goods if required.

Track your shipment effortlessly using our online tracking tool. All you have to do is enter your tracking number. You can also opt in for SMS and email alerts to stay updated in real-time. Download the app and get automated updates. You can also talk to an agent at any point via the app.

Reach out to our customer service team right away. We’ll promptly investigate the delay, take corrective action, and provide you with the most up-to-date information.

We do not ship hazardous materials, illegal items, or perishable goods. For a comprehensive list of prohibited items, please consult our shipping policy.

Yes, we provide insurance options for your shipments. Please inquire during the booking process for more details.

Upon downloading the app, you get automatic updates to your shipments’ whereabouts. Our 24 X 7 service allows you to talk to an agent at any time via our app.