HiLift is backed by a team of seasoned professionals with extensive expertise in the courier and cargo sectors. Since 2023, we have specialised in managing express shipments, both domestic and international. We ensure efficient customs clearance for air shipments in India. Our expertise also extends to the safe handling of dangerous goods.
Our mission is to deliver exceptional value through reliable and premium experiences for every client. We are dedicated to setting the gold standard in logistics, ensuring your packages are delivered safely, swiftly, and seamlessly. Our 24X7 customer service allows us to respond to all your needs promptly.
FAQs
How can I get a shipping quote?
You can easily request a quote through our website by filling out the form, or reach out to our customer service team for personalised assistance. If you are not a regular shipper, please download the app and speak to our agent. We will be able to pick up the package from your door step and assist you with packing your goods if required.
How can I track my shipment?
Track your shipment effortlessly using our online tracking tool. All you have to do is enter your tracking number. You can also opt in for SMS and email alerts to stay updated in real-time. Download the app and get automated updates. You can also talk to an agent at any point via the app.
What should I do if my package is delayed?
Reach out to our customer service team right away. We’ll promptly investigate the delay, take corrective action, and provide you with the most up-to-date information.
What items are prohibited from shipping?
We do not ship hazardous materials, illegal items, or perishable goods. For a comprehensive list of prohibited items, please consult our shipping policy.
Do you offer insurance for shipments?
Yes, we provide insurance options for your shipments. Please inquire during the booking process for more details.
What are the benefits of the app?
Upon downloading the app, you get automatic updates to your shipments’ whereabouts. Our 24 X 7 service allows you to talk to an agent at any time via our app.
